Ensuring your company’s technological infrastructure is running smoothly, securely, and efficiently can be a daunting task, but it’s one you don’t have to face alone. Whether you are a budding startup or a seasoned corporate entity, seamless IT support services can help streamline your operations, enhance productivity, and secure your business data.
This article aims to help you make an informed decision about choosing your IT support partner by delving into some of the top providers of business IT support in Orlando, offering comprehensive insights into their services, specialties, and what makes them stand out in the competitive IT sector.
ION247 is a business IT support and security managed services provider focusing on mid-tier and fast-growing multi-location companies. Their expertise lies in offering comprehensive support to optimize IT and security operations using a proven managed services framework. ION247 is committed to round-the-clock service, providing constant monitoring, protection, and optimal performance of their clients’ systems.
Their technology support services are designed to address the needs of business owners, offering solutions to various technical challenges and facilitating IT environment innovation. These services include troubleshooting, updates, assessments, and more. With a focus on maintaining up-to-date, secure, and optimized IT systems, ION247’s outsourced IT support services are aimed at ensuring long-term functionality and security for client businesses.
Tech Hero, based in Orlando, Florida, is a nationwide provider of expert IT solutions aimed at assisting businesses in focusing on their customers rather than their networks. The company employs technicians specializing in customer service who are certified in leading technologies such as Microsoft, VMware, and Cisco.
In addition to IT services, Tech Hero also meets product fulfillment needs by selling a range of name-brand products including Dell, HP, Lenovo, Cisco, and Microsoft.
Understanding that not all small businesses require 24/7 proactive monitoring and support, Tech Hero provides on-demand support. This includes advice and implementation of hardware and software, network engineering and management, solutions for spam, viruses, web filtering and remote backups, computer repair and support, and IT consulting and recommendations.
OrLANtech is a managed IT support service provider specializing in delivering Technology-as-a-Service to SMBs. Its services, offered under a fixed-fee portfolio, include network security, monitoring and management, end-user help desk, on-site engineer services, cloud solutions, compliance (PCI/HIPAA), business continuity and disaster recovery, telecommunications (VoIP), and infrastructure supply and support.
OrLANtech’s IT support professionals customize their services based on each client’s unique needs, budget, and culture to build a comprehensive IT infrastructure. Their services extend to include network and server management, network design, deployment and migration solutions, repair services, comprehensive IT planning, uninterrupted support, and network installation, among others. With a strong emphasis on customer support, OrLANtech aims to prevent costly downtime for their clients.
Scarlett Group is a comprehensive IT service provider that aims to simplify IT, conserve resources, encourage growth, and facilitate innovation, allowing clients to focus on their core business objectives. They prioritize an auditor’s perspective over a break/fix approach, providing strategic advice and implementing customized, affordable solutions for each client.
With a passion for innovation and problem-solving, the team at Scarlett Group focuses on aligning clients’ IT infrastructure with their business goals. They offer a broad range of IT help desk services, with same-day resolution for over 80% of customer tickets. They also provide 24/7/365 US-based support, options for contact, proactive monitoring, Microsoft Office support, and more.
Bayshore Interactive Inc. is an Orlando-based managed IT support provider that assists clients in implementing and leveraging information technology, both onsite and remotely. The company distinguishes itself through its reasonable prices, brilliant implementation, exceptional quality, money-back guarantee, individualized solutions, and customer support.
Bayshore’s Help Desk operates 24/7, including weekends and holidays, providing organizations with consistent access to IT support. Bayshore utilizes advanced technologies to remotely address IT problems, reducing the need for scheduling onsite visits. In scenarios where issues cannot be resolved remotely, the company ensures prompt onsite assistance from their engineers. This approach ensures both efficiency and flexibility in addressing technical issues.
Artemis, a prominent IT service organization in Central Florida, has been providing quality business IT support services since 1995. The company has been recognized by various organizations for its innovation, entrepreneurialism, customer service, and community support.
Artemis offers comprehensive networking, cloud, security, and infrastructure services, with a focus on strategic technology design, integration, and management. Their priority is to improve efficiency, keep teams connected, optimize IT budgets, and ultimately boost the client’s bottom line.
Artemis’ managed support services offer stable and reliable care for the technology and systems clients rely on, providing full management of IT infrastructure or augmenting existing IT departments. These services are designed to ensure reliable, secure, and efficient operation of business management software and critical technology systems.
Alltek Services provides businesses with honest assessments of their IT needs and strategic IT planning aimed at achieving business goals. They leverage information technology to maximize efficiency, increase profitability, improve communication, and foster market leadership.
Using IT best practices, Alltek aims to help businesses save time, energy, and money. They highlight the risks of random technology products and services that can lead to unpredictable results and downtime. To counteract this, Alltek adheres strictly to a series of best practices in areas including business continuity and disaster preparation, network security, Windows workstations, email, specific products such as anti-virus and firewalls, industry-specific software, and recommendations from major vendors like Microsoft, Dell, and HP. These best practices have been developed into reliable solutions and policies that they adhere to diligently.