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What Makes Businesses Choose Outsourcing IT Support

What Makes Businesses Choose Outsourcing IT Support?

IT support is becoming a more widely practiced phenomenon among a variety of businesses. One reason for this is the technological advances which make such solutions profitable.


Another reason this practice has become so mainstream pertains to convenience. Additionally, another reason for this trend is more qualitative tech solutions. In short, there are many reasons businesses are increasingly going the outsourcing route, and if you haven’t considered this approach, now might be the perfect time to re-evaluate your strategy.


Long ago, there was a level of business operation at which having an on-site server array was ultimately a more profitable means of egress. Cloud computing has largely changed that.

With the cloud, you can have all the same advantages of an on-site server array without the associated costs. You won’t have to pay for the equipment itself and maintain the space for it, you’ll never lose money on a technological investment due to obsolescence, and you won’t need the same level of dedicated on-site IT support. IT support can provide you with all the necessary software and hardware capability on-site solutions regularly offer… and at a fraction of the cost.


It takes time to set up a system of servers. It takes time to find personnel that’s trustworthy enough to maintain such an array. These things require an entire echelon of infrastructural support which isn’t cheap or convenient. Additionally, your business is ultimately responsible for backup and data recovery in the event of an emergency. You are your own insurance. This can be very risky, especially when other businesses are increasingly rooted in cloud solutions which provide them increased competitive edge through more trustworthy security. With outsourced solutions— specifically with the cloud— all the infrastructure, and the security support which accompanies it, is already taken care of.


When a business outsources their IT, at the end of the day, they’re likely to have a more dependable product. IT professionals that work with multiple clients naturally have an increased motivation to remain “on the cutting edge.” By providing top-of-the-line, professionally-executed solutions, they ultimately make their clients’ operations more profitable. This ultimately means that an upward spiral is facilitated. The more professional and dependable a given IT provider’s solutions, the more profitable their clients become. This increases the number of clients a provider can successfully manage. With built-in professional quality, everybody wins. Additionally, it’s not usually feasible to expect that a business should be able to provide the same level of support as an outsourced solution. For the business, IT is a means to an end, rather than an end in and of itself. This means in most cases, it would be unprofitable to devote all means to the implementation of the most professional tech solutions. Meanwhile, for a tech company, proper provision of professional support is the primary goal.


If you find yourself considering IT support, you may want to consider ION247. We offer professionally viable IT solutions that are:

  • Technologically Cutting Edge
  • Professionally Qualitative
  • Exceptionally Convenient

In today’s fast-paced business environment, you’re going to need any edge you can find. Outsourced solutions can provide that edge. Contact us today and let’s discuss how we can help propel your business for years to come.