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How Managed IT Services Providers Can Use IT Security To Identify Users

How Managed IT Services Providers Can Use IT Security To Identify Users

The use of technology has become more prevalent in the workplace and managed IT services providers can use IT security to help identify employees.

As you know, cyber threats are on the rise and identity theft has cost businesses countless amounts of dollars. Managed IT services providers are able to install software that recognizes individual employees through voice or facial recognition to keep devices out of the wrong hands. Understanding how this technology works can give you protection against cyber criminals and help keep all your data safe. Here are just a few ways that identification software can keep your company secure in today’s IT environment:


The use of voice recognition software is a growing trend as it can help verify an individual client or employee. While voice recognition isn’t designed to work on its own, it does work well as an added layer of protection alongside the use of a username and password. Of course, a simple voiceprint can be stolen if someone records another person speaking. Therefore, it has become increasingly common for interactive systems to ask a user to repeat an unusual phrase as another way to verify that someone isn’t using a voice recording. Fortunately, a managed IT services provider can proactively monitor each employee’s account and will immediately notify you of any unusual activity.


Another common security trend is the use of facial identification. For example, a self-portrait could be used to replace a password, but it should not be used as a primary identification method. Instead, it should be additional verification, which is similar to using voice recognition. The use of face recognition technology primarily relies on identifying unique facial features which include: lips, nose and eye patterns. Over time, this technology will continue to improve and become even more difficult for hackers.


As you can see, the use of this identification software will add another layer of protection for your organization. An IT provider will offer continual updates to ensure that you have access to the latest technology. Besides updates, you will also have access to round-the-clock support if you experience any technical issues or if you have additional questions. Investing in identification software is money well spent, as it gives you peace of mind knowing that your data is safe and protected.

The use of managed IT services providers can give your company ultimate IT security through voice and facial identification. Instead of using only a username and password, the addition of these features will make it very difficult for a hacker to gain access to the accounts of employees. ION247 allows organizations to experience the newest technology available, while also being protected through the use of facial and voice recognition software. Whether your company is large or small, we will provide the highest form of protection and help your business reach its ultimate potential. If you have any questions, contact us and we will be happy to tell you about the many benefits of partnering with an IT provider.

*Blog post updated in August 2020.