An Overview Of Two Critical Orlando IT Services

February 17, 2020

There are many reasons to invest in security solutions for your business. We’re sharing an overview of two critical Orlando IT services that are designed to help your business on a day-to-day basis.

Cybersecurity 

As we live in this digital age, the need for cybersecurity and data security technology in the workplace has become more and more apparent. Our job is to implement the appropriate technology solutions to match your risk profile, comply with your policies and ensure we’re proactively monitoring your business assets. 

According to this article from CSO, $17,700 is lost every minute due to phishing attacks and fileless attacks grew by 256 percent over the first half of 2019. We understand that these numbers are not settling for business owners, which is why we make it our mission to handle these problems so that you don’t have to. 

Managed IT

As a full-service IT company, we provide a complete life cycle of services to ensure our clients are covered in every aspect of their business. Our investments in enterprise service management, remote maintenance and monitoring tools allow us to customize IT plans to meet your business’s specific needs and operational budget. 

With our managed IT service comes a myriad of working parts across all of your platforms to make sure that we’re proactively providing support for each discipline. One of these working parts involves our assessments and advisory service to identify gaps and cost-saving opportunities in your current system. We’ll always do our part in ensuring your business is informed of the recommendations we suggest for the best overall coverage. 

Orlando IT ServicesAnother continuous working part is our 24/7 service help desk. This help desk should serve as your go-to resource for any questions or concerns. The service desk provides remote support by engaging in a timely manner, conducting an initial assessment of the situation, doing research to find solutions and resolutions of basic support incidents and requests. Along with all of the above, the service desk also provides regular communication through resolution with each customer to ensure visibility. The information collected at the service desk that needs further analysis is then escalated to the second level of our support staff. 

One of the very reasons we stand out when it comes to Orlando IT services is because of our remote monitoring and maintenance. 24 hours a day, 7 days a week we are keeping a careful eye on your business’s assets and making sure we’re not only catching concerns before they come to fruition, but also providing solutions to prevent problems from ever happening again. 

For more information about our Orlando IT services, contact us today! We’d be happy to give you a quote and provide you with peace of mind for your business moving forward.