Real Estate Management executives have enough on their plate when it comes to increasing the value of their investments. A top-notch IT department is required for employees across all properties to be effective, but no longer needs to be managed internally with a team of resources and costly technologies. Leveraging Managed IT and Security Services eliminates the internal heavy lifting and subsequent headaches, while reducing risk across your portfolio. Partnering with ION247 allows you to:

  • Reduce the internal IT management and correlating overhead costs so you can focus more time on growth strategies across your real estate portfolio
  • Eliminate shadow IT and Security solutions that can pop up in your portfolio
  • Receive the highest uptime for employee productivity and tenant satisfaction
  • A programmatic approach ensures technical standards and security policies set by corporate are carried out in the field
  • One vendor and one SLA for reliable service, regardless of geography, to reduce risk and be more efficient
  • Standardize IT/Security and processes across all properties, lowering the total cost of ownership
  • Solutions scale to allow for seamless onboarding and offboarding

ION247 provides a complete life cycle of consulting services including assessments, implementations, and managed IT services. Our investments in enterprise service management, remote maintenance and monitoring tools allow us to customize IT and security support that to meets your ongoing operational budget and needs.  We use a framework of people, processes and technology to deliver these advanced solutions within a cost-effective package that can be quickly scaled with your business and to ensure no gaps in security.

For the executive looking to outsource their IT so they can focus on growing their real estate portfolio, trust us to be your Managed IT, Physical Security, IoT, and Cybersecurity provider.

ASSESSMENTS & ADVISORY SERVICES

ION247’s IT and Security Assessments identify gaps and cost saving opportunities in your current system. Our aim is to give you a comprehensive road map of recommendations focused on business and technology alignment as you acquire and manage properties.

SERVICE HELP DESK

ION247’s Service Help Desk provides best-in-class remote support by engaging in a timely manner, conducting an initial assessment, response, research, and resolution of basic desktop support incidents and requests (tickets). The Service Help Desk is responsible for collecting information through a customer conversation, accessing support tools, and escalating to additional level 2 support staff if needed. We take ownership of each ticket and manage it to a resolution based on an agreed upon service level.

REMOTE IT MONITORING AND MAINTENANCE

ION247’s remote monitoring and maintenance tools enable us to remotely manage your workstations and servers with the latest software updates, firmware patches, anti-virus definitions, as well as provide web filtering. Thresholds and alerts are configured at a device level, triggering automatic tickets to the Service Desk.

Our ultimate goal is to make sure all employees stay productive, instead of dealing with viruses or other cyber security issues. We monitor and manage your systems 24/7 to make sure they are online and performing at optimal levels, preventing problems before they happen.

ADDITIONAL MANAGED IT SERVICES INCLUDE:

IT Consulting Services

Strategic Planning & Process Standardization

Network & Server Management

IT and Network Design & Implementation

Ongoing Reporting for Enhanced Visibility

Cloud Migrations

• Quarterly Business Reviews

CYBERSECURTIY

ROUTINE MONITORING OF DEVICES & NETWORK

Monitoring of device system health through our Network Operations Center (NOC) to catch vulnerabilities before they compromise sensitive information

Monitoring for infections, malware, and malicious activity through our Security Operations Center (SOC)

We investigate into suspicious activity and remediate potential device issues, infections and malicious software

Advanced anti-malware endpoint protection and intrusion detection on managed devices with patching, software updates and ongoing firmware updates

Full endpoint protection with ongoing testing and scans of devices, networks and firewalls

SIMULATED PHISHING EXERCISES

Determine employee behaviors with ongoing testing through attack simulations to safeguard your business for the future

Meet compliance regulations through proactive measures for insurance and legal auditing

VULNERABILITY TESTING & ASSESSMENTS

Routine environment scans to look for malicious footholds and vulnerabilities in device changes, networks, and firewalls

BEHAVIORAL ANALYSIS

Predictive machine learning provides proactive detection of potential intrusions

Once threats are determined, the vulnerability is locked down so there is no impact to the remaining network

VIRTUAL CHIEF SECURITY OFFICER

Advises with stakeholders to review analysis reports and policy implementation

Creates in-depth strategies and policies to ensure full endpoint protection and compliance

Managed IT Orlando Case Studies

Learn how Foundry Commercial leveraged Managed IT services to increase efficiencies, boost productivity and become more strategic in the commercial real estate market.

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READY TO GET STARTED?

Call us at (844) 466-2474 or email us today to speak to a Managed IT Services expert.

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