Top Small Business Technology Pain Points & How We Can Help

Small business technology pain points are something everyone experiences, here’s how we can help prevent them. 

We’ve all been there: banging our head against the table because we just can’t get our computer to work. If you’re not a tech-savvy person, you may not even know where to start when it comes to solving your problems. Outsourcing your IT needs will save you a lot of time and money when it comes to dealing with these pain points. 

Here is a breakdown of some of the small business technology pain points you may be experiencing. 

Computer Speed

Let’s face it; we’ve all experienced a slow computer. It tends to happen just when you’re in the middle of the project and need your computer to work as fast as you are. There could be several reasons this may be happening. You may have too much stored on your computer or your device may have been subject to vulnerabilities. 

Viruses and Malware 

Viruses are a common occurrence, especially if your computer isn’t protected. This is one of the most troubling small business technology pain points because it can cause a lot of problems. You not only have downtime where you’re unable to work while it’s being fixed, but you put your client/customer’s data at risk. 

Data Loss

Data loss can be a headache, especially if you’ve lost important client information. There could be several reasons you lost your data, whether it’s from an employee error or a problem with your server. In general, there is an easy solution for preventing this: cloud storage. Having your information automatically backed up on the server will prevent it from being easily deleted or be affected by any outages. 

If you’ve experienced one or all of these, it’s time for you to invest in managed IT services. Here’s how outsourcing your IT needs with ION247 can help you. 

Small Business Technology Pain Points

Assessments and Advisory 

The first step is the initial assessment of your current systems and processes. Once a full assessment has been done, our IT professionals will advise you on upgrades you should make to help prevent these pain points from happening. 

Remote Monitoring and Maintenance

Remote monitoring of your computers enables our IT professionals to manage your workstations and servers remotely. They proactively roll out the latest software updates and continuously monitor the health of your managed devices to ensure the highest possible uptime. Outsourcing your IT allows your assets to stay protected without the added overhead of having an internal IT team. Another benefit of remote monitoring is that alerts can be configured at a device level. If something has passed the set threshold, it will trigger an automatic ticket to our Service Desk.

Service Help Desk

It’s not your job to understand technology, that’s what our IT professionals are for. Having a service help desk on hand to speak to and ask questions is beneficial for any small business. We can work with you to figure out what the problem is that you’re experiencing and our Service Team will fix it quickly.

Request a consultation today to see how we can make your small business technology pain points a thing of the past.