property management

ALL ASSET TECHNOLOGY NEEDS MANAGED

We have found that property management companies struggle to manage all of their technology assets across a portfolio. How does property personnel decide who to call when something happens to the technology? How do technology issues affect the property's budget? We answer these questions with a fixed monthly cost that takes care of all technology issues.

Controlling tenant access and entry points within multiple facilities can be challenging. With Brivo’s cloud-based access control solutions, you can build a secure infrastructure that’s as versatile and varying as your environment. Brivo’s cloud security offers property managers the unprecedented flexibility to deploy high-quality security anywhere—rapidly, easily and cost effectively.

ION247 SERVICES™ ARE DIFFERENT

  • One Vendor for all IT, physical security, and video monitoring needs for one property or the entire portfolio.
  • Everything is included - we aren’t going to nickel and dime you. There aren’t any extra charges.
  • One flat fee - no surprise bills, no hourly charges. Your IT costs are predictable. You can budget for the whole year in January and be confident what your IT costs will be for the entire year!
  • Cloud approach - we believe that small businesses thrive when they adopt a cloud-based approach to business. We will help you evaluate opportunities to move your business applications to the web.
  • Turn on Mobile -  empower property managers, leasing admins, and maintenance personnel with mobile device access to company data. We support those devices.


BENEFITS OF IT MANAGE SERVICES

  • Keep Staff Productive.  Proactive monitoring of your computers, servers and network. We monitor your IT systems to make sure you don’t have issues, or if you do, that we catch those issues before they become big problems.  Includes security services like anti-virus software, updates maintenance, and web filtering.
  • No Charging by the Hour.  Unlimited support desk tickets. We are standing by to assist with any technical issues you may have.
  • Trusted IT Advisement.  Technology planning services. Thinking about implementing new tools in your business? We are available to help with strategy and planning for your technology needs. It’s all included with your flat-fee service.

 
BENEFITS OF PHYSICAL SECURITY

  • Long Lasting Relationship cloud-based system scales to your changing business needs – We’re ready to deliver the security you need when you need it.
  • Risk Avoidance cloud solutions are multi-tenant and hosted in highly reliable data centers with built-in redundancy.
  • Open Platform our solutions are compatible with industry-standard technology so you can combine systems and streamline data to better manage your business.
  • Tenant Satisfaction your tenants will enjoy managing users and access points through ION247' easy-to-use, scalable and reliable system.
  • Maximized ROI Software as a Service (SaaS) model allows you to tailor your access control and video system to your changing needs Adding and removing users or locations is simple, and you only pay for what you use.
  • Prompt & Pro-Active Service on-demand remote administration allows immediate service Set up customized rules for targeted notifications to meet your needs.


BENEFITS OF VIDEO MONITORING

  • Cost Savings remote video monitoring cuts down on security personnel at a property.
  • Tenant Safety video surveillance allows owners to see what happened, video monitoring dispatches when it is happening.
  • Door or Gate Access remote call down can provide monitored and controlled entrance to the property.


HOW IT WORKS:

  • Each computer on your network will have our software agent installed, allowing us to monitor the health of the machine. If there’s ever a problem, our network operations center will receive an alert.
  • Our team will investigate the situation and resolve the issue. If the problem is something that requires us to remotely access your computer, we’ll contact you to arrange a convenient time for us to do so.
  • Reduce your IT security costs, by bundling anti-virus, update maintenance, and web filtering service.  These services are imperative to keeping your user’s productive
  • 24/7 and follow the sun support is available for clients that require support beyond US Eastern Time Zone business hours.


THERE ARE 3 WAYS TO CONTACT THE SUPPORT DESK:

  • Email - Probably the best way to contact us is via email. An email to [email protected] will automatically trigger a support desk ticket to be created and assigned. You’ll receive either an email or phone call to help resolve your issue.
  • Phone call -  Your support desk team is standing by at 844-ION-2474 (466-2474).
  • Portal - You can log a ticket in our client portal accessible from our website.