APPLYING MANAGED sERVICES TO YOUR PHYSICAL SECURITY
ION247 applies best practices from IT Governance process to create a Service Level Agreement (SLA) based Managed Service that will provide a highly level of service, guarantee compliance, and reduce overall system issues.
Central Service Desk
One Central Service Desk for all of your personnel and/or security staff.
Move/Add/Changes within Access Control and Alarm Systems
Video Pulls from VMS
Badging Request and Printing
Mobile App Badging Support
rEMOTE MONITORING AND MAINTENANCE
Proactive approach to identifying issues, maintenance, and patching cyber-security vulnerabilities
Firmware upgrades on controllers, panels, and cameras
Monitoring of camera video streams, not just if the camera is responding on the network
Access controller monitoring
Cyber security monitoring
Patch Management of VMS and Access Control servers
Centralized certified technicians on major manufacturers of VMS, Instruction Detection (IDS), and Access Control systems.
Utilize for project support and remote programming
Advanced configuration and workflows
Skilled in Remote Writing and Data Analytics and Business Intelligence