IT companies in Orlando are seeing an increase in healthcare companies falling foul of the HIPAA (Health Insurance Portability and Accountability Act) compliance requirements. HIPAA was introduced in 1996 and seeks to protect the sensitive health information of individuals, allowing them to carry their health insurance with them if they move or lose their jobs and to standardize the way information is held and dealt with.
With the increase in social media use, the healthcare industry has to be very careful with regards to the content of the information they post to the internet.
What Actions Break the Rules?
Without adequate training, it can be easy to overlook the social media posts that can get a company into trouble. A seemingly innocuous photograph can break the rules by including patient information that is visible even if it is in the background. Likewise, any images that are distributed of a patient, even if they are not immediately identifiable, are not allowed without that patient’s consent. While it can be educational to be able to discuss certain conditions, this would not be allowed without the patient agreeing to the dissemination of their photo.
Staying with personal and private information, even talking about a patient and their condition to those who are not immediately concerned is still not acceptable. Even if names are not mentioned or the post was thought to be private or deleted, this falls under the umbrella of ‘gossip’ and as such is likely to incur penalties including fines, job losses, or a jail sentence.
In order to prevent your company from falling foul of these penalties, you should make sure all employees are suitably trained and aware of the possible problems inherent in posting anything on social media. IT companies in Orlando can help with this, as well as identifying the rules and guidelines associated with how your employees should interact with the internet. Compliance is important when they are using work-supplied hardware, and with the increase in personal devices being allowed in the workplace, training is important for everyone so they know what they can post safely.
If you would like to improve your use of social media or train your employees to be able to use it correctly, you should get in touch with one of the IT companies in Orlando like ION247. We are an experienced IT company that can advise on the best way for you to stay compliant with HIPAA and can even help you with your social media policy creation. Contact us today to see what we can do to help you stay on the right side of the law.