New Features from Partner DeskDirector

New Features From Partner DeskDirector

ION247's partner and provider of "MSP's #1 Customer Experience Portal", DeskDirector, released Bigger Brains learning for Microsoft Office this month. Here's what you need to know about the new courses.

What is Bigger Brains?

Bigger Brains is an eLearning company in the US. It was founded by Chip Reaves, who has a tremendous amount of content covered for IT training. Each course includes the best trainers in the area, and is built around two people interacting with each other in a very engaging format. A trainer and a learner have a dialogue with each other, where the learner is asking questions and gets a response with video examples.

This video is a part of the Microsoft office course.

All materials for the course are put into the comprehensive order that helps the learner to progress from the beginner to advanced level. Each course will include course description, bio info, videos and quizzes:

Screen Shot 2017-10-03 at 2.07.56 PM.png


How do the courses look in DeskDirector?

The bigger Brains course runs on top of the new built-in DeskDirector Portal Learning Management system (DD Learn). The content is logically arranged guiding you from first steps to mastery. At any stage, you can go faster or skip a lesson. You can repeat as often as you like too. There are quizzes throughout that you take at the end of each course:

Screen Shot 2017-10-03 at 2.11.49 PM.png

When you are enrolled in the course, you will even receive emails from DD Portal on your progress!

What content is included in the courses?

Everything you would expect from the Microsoft Office, like Word and Excel, plus the new stuff in Microsoft Office 365. Exciting things like Planner, Groups, OneDrive and OneNote. All these come from the beginner and all the way through intermediate and advanced levels.

  • Access 2013 - Basics
  • Excel 2016 - Basics and Intermediate
  • Office 365 - Office 365 essentials 2017, Mastering Office 365 2017, Outlook online essentials
  • Project 2016 - Creating a project and Managing a project
  • Windows 10
  • Word 2013 Basics, Word 2016 Standard and Word 2016 Advanced

What are the benefits of the courses?

  • The package is already integrated with DD Learn. Users are auto-enrolled, enjoy single sign on and can track their progress.
  • Your time is precious. You don’t want them to spend another 10 minutes trying to remember passwords. With DD Portal, it is quick and simple. You get straight into the learning, take quizzes and go-ahead with other things.
  • ION247 offers you this service for your entire organization for $30 a month!